FAQ
Why should I have someone professionally clean my trash bins?
Your trash cans harbor bacteria and viruses that are harmful to you and your family. The smells generated by these organisms attract insects and rodents. Simply using a garden hose and detergent is not powerful enough to properly disinfect the bins. Plus, nobody likes to clean them–it's dirty, disgusting work! Let us help eliminate these problems by using our industrial-grade equipment that safely cleans, disinfects and deodorizes your bins using 200-degree water and biodegradable cleaners, while collecting and responsibly disposing of the waste. HOA’s love this service and so do homeowners!
How often should I have my trash bins serviced?
This is a personal decision and the answer may depend on where you store the bins. People who store their bins in the garage and must walk by them every day usually have them cleaned more often. Bins tend to smell when it is hot outside. We offer flexibility and clean your bins when you want them cleaned. Monthly, bimonthly, quarterly, and one-time cleaning options are all available.
How does it work?
Our truck will come to your home after your trash has been collected. We will clean all cans designated by you for cleaning. Our garbage bin cleaning services are scheduled based on your trash pick-up day and are assigned to you in “Week 1, 2, 3 or 4.” The first Monday of the month determines “Week 1” of a month.
Will you provide a one-time cleaning?
Yes we will, but we feel you are best served when signing up for regular periodic cleanings. First time cleanings usually take considerably longer than subsequent "maintenance" cleanings and we price accordingly.
If I sign up, when will you clean my cans?
We will contact you when we receive your order regarding the next service date in your neighborhood. Sign-up online or call us at 601-607-9998.
How will I be charged?
Once you complete the form and select the plan that best suits your individual needs, MS Bin Cleaning will receive the order request in our system. We will input you into the next service route in your area. One-time visits will be charged to your card once the service is complete. If you select a reoccurring plan, your first payment will be processed as soon as the first cleaning is complete. Subsequent visits will draft on the 1st day of the month the service is set to be performed. No contracts are required and you may cancel anytime without penalty through the web portal, emailing us at info@msbincleaning.com or by phone at 601-607-9998.
What happens if I move from a service area?
You should contact us anytime you are planning a move so that we can make proper arrangements to cancel or continue your service in another area.
How much water do you use?
If you were to clean your own can using a hose, you could easily use 15 gallons or more. On average it takes us less than 4 gallons. Did you know it is against the law to clean your cans and let the water run down the storm drain? The contaminated water does serious damage to our waterways and the environment. We collect the water, carry it away in our garbage bin washing truck, and dispose of it properly. We have contracted with a local water treatment facility to maintain compliance with Water Quality Acts and Health Department requirements.
Can you remove paint, tar, or other "permanent" items that have dried inside my can?
We use up to 3000 psi pressure which is very powerful. Paint, tar and other adhesives are extremely difficult to remove and may not come off. We will do our best to remove these problem areas as best we can. Cans that have not been washed in several years may also require a few more cleanings before these problem areas are broken up and removed. Our customers have been thrilled with the results and so will you. Please remember… if you have newer cans, they are sure to look brand new after cleaning. If your cans are several years old, they will be clean but may have the "worn look" still present. Although we can’t take a can that is 20 years old and make it look brand new, it will be sanitized and deodorized to protect you and your family. We take great pride in offering this new and unique service to all our neighbors.